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Good to know

Before your stay


Plan your trip

Taxi and airport transfers - We currently do not provide a shuttle service to and from the airport. For private transfers, please contact our concierge and they will be happy to assist you. For taxis, we recommend company Taxi Stockholm

Parking - The hotel does not provide parking or valet service. We recommend the Gallerian garage, with entry on Regeringsgatan, approximately 120 meters from the hotel. For opening hours and prices visit www.gallerian.se/hitta-parkera/

Check-in and check-out - Our guaranteed check-in time is at 15:00, with possibility of earlier access to your room depending on availability. Check-out time is at 11:00, with possibility of late check-out depending on availability (extra charges may apply)

Pets - We currently do not allow pets

Disability–Special Needs: Please contact our reservation department to pre-book our designated room

At the hotel


When you've arrived

Luggage - We have a storage room. You are welcome to deposit your luggage with us if you arrive prior to check-in time or if you want to leave your luggage after checking out

Smoking - We are a non-smoking hotel

Breakfast - Breakfast is included in your rate

Cash - Our restaurant Brasserie Makalös is a cash free restaurant, as many places in Stockholm

Service


Service and facilites

Reception - Our front desk is manned 24 hours a day, 7 days a week

WiFi - Free WiFi is available throughout the hotel

Laundry - Laundry service is available at an additional cost

Mini bar - Mini bar is available at an additional cost

Facilities - Iron and ironing board is available in every room, complimentary coffee and tea facilities is available in every room. Complimentary access to gym, saunas and lounge for staying guests

Age limit - The age limit to make a reservation at the hotel is 20 years

Security

CCTV

We have camera surveillance of some places where many people pass, such as reception, entrances and stairwells. The purpose of the camera surveillance is to prevent and investigate crimes and limit the effects of possible accidents. The cameras are available to provide increased security and security for guests, staff and business and are used only for these purposes. We have found that the interest in preventing and investigating criminal offenses is heavier than the interests of individuals for the protection of personal integrity (Data Protection Regulation Article 6 (1) (f)). The material from the camera surveillance is subject to confidentiality and is handed out only to the Police for investigation of crimes. The camera equipment and materials are protected by strong physical and technical protection and only a few people have access to the material. According to the principle of storage minimization, the material is deleted after 30 days. If you have questions about camera surveillance, please contact our CEO Jörgen Björnstad, + 46 (0) 70 955 67 61, jorgen.b@hotelkungstradgarden.se  You also have the opportunity to complain at the Datainspektionen: www.datainspektionen.se

FOLLOW US:

Instagram

Who works in the kitchen and what do our concierges do? You are welcome to follow our daily work around the hotel via Instagram.

RECEPTION:

+46 (0)8 440 66 50

Do you have a question, want to talk directly with our staff or make a booking over the phone? You are very welcome to give us a call.



FOLLOW US:

Facebook

We like keeping in close contact with our guests. If you follow us on Facebook, you will receive all the latest news regarding what is going on here.